Contact Us

Ames Office


2811 East 13th Street
P.O. Box 747
Ames, IA 50010-0747
Ph: (515) 232-1654
Fax: (515) 232-4835

Nevada Office


1400 Fawcett Pkwy.
Suite F
Nevada, IA 50201
Ph: (515) 382-4141
Fax: (515) 382-8111

To report a lost or stolen debit or credit card, please call toll-free 1-866-570-1238.


Toll-free TellerLine Audio Response: 1-855-634-4117
(First-time users: Please use the form below to submit a request to activate this service on your accounts.)


RVCU Hours


Ames Branch:


Lobby: 9:00 am - 5:00 pm Monday through Friday.
Drive-Up: 8:00 am - 5:30 pm Monday and Friday.
8:00 am - 5:00 pm Tuesday through Thursday.

Nevada Branch:


Lobby: 9:00 am - 5:00 pm Monday through Friday.
Drive-Up: 9:00 am - 5:00 pm Monday through Friday.


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