Card Access
Credit Cards
We offer three very competitive, low-cost credit card options*. Stop paying high interest rates and annual fees. When you apply for a River Valley credit card, you can choose the type of card that best fits your needs. Simply fill out an online Credit Card Application in Virtual Branch.
Once you have a River Valley credit card, you can access MyCardInfo, our online credit card site, to view transaction and payment history, make automatic payments, and download history at no charge.
To report a lost or stolen credit card, please call 1-866-570-1238.
*View our credit card disclosure for rates and terms.
Debit Cards
A debit card looks like a credit card but works like a check. When you use your card, your purchase will be deducted directly from your checking account. The card also works as an ATM cash card with access to over 230,000 ATMs worldwide. All of your transactions will appear on your monthly share draft (checking) statement. All debit card transactions are free. There is a fee, however, for ATM cash withdrawals after 8 free transactions per month.
To report a lost or stolen debit card, please call 1-800-383-8000.
To activate a new card/change your PIN, please call 1-800-717-4923.
To report fraudulent activity or add a travel notice, please call us at (515) 232-1654.
ATM Access
RVCU members have access to a number of surcharge-free ATMs.
